Earlier this year I started following Matt Haig on Twitter. This was partly because I was taking part in the charity ride to Hull which was linked to men’s mental health and suicide prevention. A few weeks ago, Matt shared an article he had written about social media and the links it has to depression and overall mental health. For many this isn’t news. We know that the likes and comments on social media release dopamine in our systems – the same chemical we release when we drink, take drugs or gamble. The dangers are easy to see when you look at the science and when you see more and more people putting their highlight reel online for all to see and compare to.
I started a brief Twitter conversation on how this translates to social media inside the workplace and realised quickly that 140 characters wasn’t going to be enough to get my thinking across (even the new 280 won’t cut it).
What is the potential damage of social media inside organisations? No one thought social media could be linked to the likes of drink and drugs when it started but the parallels are frighteningly real.
I’m not comparing like for like here. Internal social media isn’t necessarily about sharing your photos from your holiday and projecting a perfect life. But, as a manager of a retail store, how do I feel when someone smashes their target and posts it online for all employees to like and share? Am I left feeling deflated and depressed that I haven’t done so well without knowing all the facts about how they achieved it?
Are we mature enough, cultural, for the manager without the great sales to comment with a question asking how did you do it? Any tips? Or are we still fostering competitive environments inside the workplace that go against every grain of collaboration you can imagine? I fear the latter.
Being ok with failure, being ok with saying I don’t know is not easy. We don’t live in a world where making a u-turn is ok. We are under huge pressure to know everything and to just get on with it. But not all of us can, and we shouldn’t have to.
The buzz around wellbeing has been on the corporate agenda for a number of years but what is this really? As we introduce these new channels to the workplace are we considering the mental health aspects? Are we considering the introverts, the late adopters, the people who want to come and do a great job and go home?
Can our wellbeing plans catch up with the pace of society and the reality that a charity bake sale and football match won’t cut it? Can the workplace start to explore its role in our now dopamine filled lives and help us get back to some of the basics of human behaviour? Can we have time in meetings to chat about our weekends, rules to put the phones away and regular breaks on the agenda to check in on things outside the room?
We are not too busy to take this seriously. We are not mindless enough to rush from meeting to meeting, task to task without considering the impact of it all. And social media inside organisations needs to come with a little warning – think about the impact on people and think about the culture you are trying to create. It’s not just a channel, for many it is the only way they know how to communicate.